Do you service my area?
For residential cleaning we service Durham region : Pickering, Ajax, Whitby and Oshawa areas.
For commercial, please contact us .
How do I book my first appointment?
Please. contact us via website or give us a call, so we can find time that works for you.
Can you accommodate last minute bookings?
We’ll try our best, but no guarantee.
Do you clean on weekends?
We don’t provide residential cleaning on weekends on this moment.
What if I need to reschedule or cancel a booking?
48 hours notification is required.
What is included in a move in / move out cleaning?
It’s up to you. But, most of the time customers are requesting deep cleaning with some extra services, such as cleaning inside of appliances, cabinets, wiping / spot cleaning walls, cleaning doors, frames, etc.
How do I redeem my gift certificate?
When you book your appointment, let us know that you’re going to use a gift certificate and it’s amount. Afterwords, handle it with the rest of the payment (or instead, if it fully covers your service)
Do you offer gift certificate?
Yes, we do.
How much will it cost?
All depends on the size of your house, adds-on and conditions of your house, Prices are starting from $80.
How many cleaners do you send?
Most of the time , you’ll have a team of two cleaners. If your property is bigger that 6000 sq.f, you’ll have a team of three maids.
Do you clean post renovated or post construction homes?
Yes, we do.
Do you bring your own cleaning supplies or do I need to provide them?
Yes, we bring own supplies. If, however, you would prefer our cleaners to use a specific product, leave it out for them or let them know once they arrive and they’ll be happy to accommodate your needs. If you have a specific solution in mind, or a preference towards eco or non-eco solutions, please do let us know when you book your appointment. Please,note that sometimes the eco cleaning solutions are not strong enough to remove some taught stains, the discolorations, some mold or even white out the bottom of the shower stall, for example.
Can I trust my cleaning professional?
Absolutely. We know that to let someone into your home is a big decision. We take every precaution to hire bonded and vetted cleaners. Each and every cleaning professional goes through careful screening and a thorough background check prior to ever stepping into your home or office.
Can you clean when I’m not home?
Yes, we can. Just provide us with a key and let us know how to access your place. When cleaners finish, they will lock the door after themselves and put alarm system on (if required) .
Will I get the same cleaners every time?
Yes, most of the time you will. However, due to vacations, family events, sickness or other factors that affect cleaners’ availability, we might not always be able to schedule you the same team every time.